Legal

Terms of Service

Applies to the NexaFlow platform · Last updated 20 August 2026

These terms govern use of the NexaFlow platform. NexaFlow is professional software for advisory firms: it drafts documents, prepares analysis and proposes actions, and a person at your firm decides what happens next.

Order of precedence. Where you have signed a separate written agreement with us — a service agreement, order form or Data Processing Agreement (DPA) — that agreement governs and prevails over these terms to the extent of any conflict. These terms apply where no such agreement is in place, and fill any gaps where one is.

01 · Who we areThe provider

The NexaFlow platform is currently provided by an individual trading under the name NexaFlow. No company has been incorporated for it yet.

The provider is:

Petteri Tulikoura

Purjeentekijänkuja 7 B 16, 00210 Helsinki, Finland

Contact: petteri@nexaflow.fi

“We” and “us” mean that provider. “You” means the organisation that has been granted access to the platform, and the individual users acting on its behalf.

We intend to incorporate a Finnish limited company (osakeyhtiö) to operate NexaFlow. When we do, we may transfer these terms and the related agreements to that company, and it will assume the provider's rights and obligations under them. We will publish the company's details here and notify you; the terms themselves will not change by reason of the transfer alone.

02 · The serviceWhat NexaFlow does

NexaFlow assists advisory work: it assembles context from material you provide or connect, generates drafts and analysis, and proposes actions for a person to review. Access is granted to named users at your organisation and is for business use.

We develop the platform continuously. Features may be added, changed or withdrawn; we will not make a change that materially reduces the core functionality you are paying for without telling you.

03 · AccountsAccess and security

Accounts are personal to the named user and must not be shared.
You are responsible for what happens under your users' accounts, and for removing access promptly when someone leaves your organisation.
Where multi-factor authentication is required for an action, it is required for a reason; do not circumvent it.
Tell us promptly if you believe an account has been compromised.

04 · Your dataYour content and your clients' data

Material you upload, connect or generate through the platform remains yours. You grant us only the rights needed to operate the platform for you — to store, process and transmit that material to provide the service, to support you, and to keep the platform secure.

Where that material contains personal data, you are the controller and we act as your processor. Our processing of it is governed by our DPA, and by our Privacy Statement. We do not use your content to train general-purpose AI models, and our AI providers are contractually prohibited from doing so.

You are responsible for having the right to provide the material you put into the platform, including any client confidentiality, professional-secrecy or data-protection obligations that apply to it in your jurisdiction and your profession.

05 · Connected accountsMailboxes and third-party services

You may connect third-party accounts — for example a Google mailbox — so the platform can use them on your behalf. Connecting an account is an instruction from you to access it within the permissions you grant.

Only the account holder may connect their own account, through the provider's consent screen.
We request the narrowest permissions the feature needs. What we request for Google accounts, and how that data is handled, is set out in section 05 of the Privacy Statement.
Outbound messages require human approval. The platform drafts; it does not send on its own initiative. Each message is sent only after a user approves that specific message. You remain the sender of anything sent from your mailbox, and are responsible for its content.
You may disconnect at any time. Your use of a third-party service also remains subject to that provider's own terms.

06 · AI outputWhat the platform produces, and what it does not

The platform uses AI models. Their output can be wrong, incomplete or misleading, including in ways that read as confident and plausible. It is a starting point for professional work, not a substitute for it.

Review before use. You are responsible for reviewing and verifying any output before relying on it, sending it, or providing it to a client or third party.
Not advice. Nothing the platform produces is investment, legal, tax or accounting advice from us, and we are not acting as an adviser to you or to your clients. Professional judgement, and responsibility for the engagement, remain yours.
Figures and sources. Financial figures, valuations and cited sources must be checked against their originals before they leave your firm.
Similar output may be generated for other customers. We make no claim of exclusivity in output.

07 · Acceptable useWhat you may not do

Break the law, infringe someone's rights, or breach a duty you owe a client.
Upload material you have no right to provide.
Probe, scan or attack the platform's security, or attempt to reach another customer's data.
Reverse engineer the platform, or use it to build a competing product.
Resell or provide the platform to a third party, unless we have agreed in writing.
Use it to generate anything deceptive, or to impersonate a person or organisation.

We may suspend access without notice where necessary to protect the platform, our other customers or a third party. We will tell you why, and restore access once the cause is resolved.

08 · AvailabilityUptime, maintenance and support

We aim for high availability but do not promise uninterrupted service under these terms. Planned maintenance is announced where practical. We do not currently offer a contractual service level; any committed service level applies only where it is stated in a signed agreement between us.

09 · FeesCharges and payment

Fees, billing period and payment terms are those set out in your order form or service agreement. Where access has been granted without one — a pilot, an evaluation or a trial — it is provided free of charge, and either party may end it at any time.

10 · Our rightsIntellectual property

The platform, its software, models, templates and documentation are ours and remain ours. These terms grant you a non-exclusive, non-transferable right to use the platform during your subscription, and nothing more. Output generated for you from your material is yours, subject to your compliance with these terms.

If you send us feedback, we may use it to improve the platform without obligation to you.

11 · ConfidentialityEach side's obligations

Each of us may receive confidential information from the other. Each will protect it with at least reasonable care, use it only for the purposes of these terms, and disclose it only to people who need it and are bound by equivalent obligations — except where disclosure is legally required.

12 · WarrantiesWhat we do and do not promise

We warrant that we will provide the platform with reasonable skill and care. Beyond that, and to the extent permitted by law, the platform is provided “as is”: we do not warrant that it will be uninterrupted or error-free, or that its output will be accurate, complete or fit for a particular purpose. Section 06 applies in full.

13 · LiabilityLimits

Nothing in these terms limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, for fraud, or for wilful misconduct.

Subject to that: neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill, business or anticipated savings, or for loss or corruption of data to the extent it could have been avoided by the other party's own backups or review.

Each party's total aggregate liability arising out of or in connection with these terms is limited to the total fees paid by you under these terms in the twelve months preceding the event giving rise to the claim.

Have a lawyer set this section. The cap, the carve-outs and the treatment of data-protection liability are commercial decisions with real consequences, and they interact with your insurance and with mandatory Finnish and EU law.

14 · TermDuration and termination

These terms apply for as long as you have access to the platform. Either party may terminate for material breach that is not cured within 30 days of written notice. On termination your access ends; you may export your data for 30 days, after which we delete or anonymise it in line with our retention policy and any legal obligation to retain it.

15 · ChangesUpdates to these terms

We may update these terms. The “last updated” date above shows the current version. For changes that materially affect your rights or obligations we will give reasonable advance notice; if you do not accept such a change, you may terminate before it takes effect.

16 · LawGoverning law and disputes

These terms are governed by the laws of Finland, excluding its conflict-of-law rules. The courts of Helsinki, Finland have exclusive jurisdiction, save that either party may seek injunctive relief where needed to protect its intellectual property or confidential information. Mandatory consumer-protection rights, where they apply, are unaffected.

17 · ContactQuestions

For any question about these terms, contact petteri@nexaflow.fi.